User Experience

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GSA awards User Experience Tools and Support contract

User Experience December 9, 2021

MHS: DHA Usability Lab Refines Beneficiaries Digital Experience

IT Transformation December 2, 2021

GSA IT Exec on using automation to drive customer experience

User Experience November 30, 2021

Federal News Network: Public trust in government still lags, despite some agency improvements with...

User Experience November 18, 2021

VA, CDC update Contact Centers to give citizens a better connection

User Experience November 17, 2021

Upcoming customer experience executive order underscores White House equity goals

User Experience November 16, 2021

DHS USCIS taps Acting Director of User Experience

User Experience November 10, 2021

FedScoop: Telework appears to have benefitted human-centered design, says VA experience leader

User Experience November 9, 2021

Federal CIO: Improving user experience will require Apollo Program-like approach to innovation

User Experience November 9, 2021

CMS RFP: Consumer Research and Communications IDIQ

User Experience November 8, 2021

NASA taps Chief, OCIO Customer Engagement Office

User Experience November 5, 2021

VA awards task for Veteran-facing services – check-in experience

User Experience November 4, 2021

HCD’s Key Role in Improved Government Services for VA

User Experience October 26, 2021

Plugging in the User Needs for Improved Experiences at VA

User Experience October 26, 2021

Customer Experience

GSA awards User Experience Tools and Support contract

User Experience December 9, 2021

MHS: DHA Usability Lab Refines Beneficiaries Digital Experience

IT Transformation December 2, 2021

GSA IT Exec on using automation to drive customer experience

User Experience November 30, 2021

Federal News Network: Public trust in government still lags, despite some agency improvements with...

User Experience November 18, 2021

VA, CDC update Contact Centers to give citizens a better connection

User Experience November 17, 2021

Upcoming customer experience executive order underscores White House equity goals

User Experience November 16, 2021

DHS USCIS taps Acting Director of User Experience

User Experience November 10, 2021

Federal CIO: Improving user experience will require Apollo Program-like approach to innovation

User Experience November 9, 2021

CMS RFP: Consumer Research and Communications IDIQ

User Experience November 8, 2021

NASA taps Chief, OCIO Customer Engagement Office

User Experience November 5, 2021

VA awards task for Veteran-facing services – check-in experience

User Experience November 4, 2021

Plugging in the User Needs for Improved Experiences at VA

User Experience October 26, 2021

Human-Centered Design’s key role in IRS seamless taxpayer experience

User Experience October 26, 2021

GSA TTS Executive on improving digital experience of users

IT Transformation October 26, 2021

Human Centered Design

FedScoop: Telework appears to have benefitted human-centered design, says VA experience leader

User Experience November 9, 2021

HCD’s Key Role in Improved Government Services for VA

User Experience October 26, 2021

Human-Centered Design’s key role in IRS seamless taxpayer experience

User Experience October 26, 2021

CMS taps Director, Survey Management and Analytics Group; adds UX, HCD talent

User Experience October 18, 2021

CMS awards contract for MACBIS holistic and integrated human-centered design

User Experience September 27, 2021

Press Release: CVP Awarded $84M DHS USCIS SPEED Contract to Provide DevSecOps and Human...

User Experience July 29, 2021

Chief Veterans Experience Officer discusses CX, HCD role in VA’s dramatic increase in trust...

User Experience June 15, 2021

CMS RFQ: Human Centered Design

User Experience May 28, 2021

Video: VA CTO says the Agency is optimizing its services with human-centered design

User Experience May 10, 2021

GovernmentCIO: CMS Cloud Dashboards Get Revamp with Human-Centered Design

User Experience March 26, 2021

GovernmentCIO Newscast: Listen: Human-Centered Design Drives Veteran Experience Strategies

User Experience March 22, 2021

Leaders from from HHS, CMS, NIH, DHA discuss Federal Health IT’s Top Investment Areas

User Experience March 8, 2021

DHS USCIS Digital Innovation and Development program utilizes Agile for better Human-Centered Design

IT Transformation March 2, 2021

DHS USCIS Digital Innovation and Development program utilizes Agile for better Human-Centered Design

User Experience March 2, 2021

User Experience

Putting People First: Human Centered Design

VA Customer Experience, DevOps & Agile Releases (CEDAR) IDIQ Industry Event Updates

December 2, 2019

DOJ FBI RFI: Enterprise Operations Center (EOC) Customer Experience Solution

January 31, 2020

Ad Hoc scores $87M CMS Website Development Support 2.0 contract win

January 2, 2020

NIH awards $28M ServiceNow Professional Support Services task

January 21, 2020

User Experience

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