User Experience

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VA RFI: Veterans Experience Office Human Centered Design and Customer Experience

User Experience May 20, 2022

Press Release: CMS Unveils More User-Friendly Medicare Website

IT Transformation May 19, 2022

VA’s use of Human-Centered Design’s Role in Data Interoperability

User Experience May 17, 2022

GovCIO Newscast: Listen: Integrating VA Services Through Login.gov

IT Transformation May 13, 2022

GovCIO: VA Eyes CX, RPA in HR Modernization Plan

Data and Automation May 6, 2022

DevSecOps is Improving CX at VA

User Experience May 3, 2022

Oddball recruits industry leader Heather Caudle to be Director of Business Development

User Experience May 3, 2022

Federal News Network: IRS has opportunity to improve customer experience by embracing digital services

IT Transformation April 29, 2022

Federal News Network: IRS has opportunity to improve customer experience by embracing digital services

IT Transformation April 29, 2022

VA taps Assistant Director (Acting) VBA, Strategic Program Management Office

User Experience April 26, 2022

VA taps Assistant Director (Acting) VBA, Strategic Program Management Office

User Experience April 26, 2022

FedScoop: White House Adviser: CX initiative ‘not just going to be some fancy new...

User Experience April 22, 2022

FedScoop: White House Adviser: CX initiative ‘not just going to be some fancy new...

User Experience April 22, 2022

Commentary: To truly improve CX, the Government should define its own metrics

User Experience April 22, 2022

Customer Experience

VA RFI: Veterans Experience Office Human Centered Design and Customer Experience

User Experience May 20, 2022

Press Release: CMS Unveils More User-Friendly Medicare Website

IT Transformation May 19, 2022

GovCIO Newscast: Listen: Integrating VA Services Through Login.gov

IT Transformation May 13, 2022

GovCIO: VA Eyes CX, RPA in HR Modernization Plan

Data and Automation May 6, 2022

DevSecOps is Improving CX at VA

User Experience May 3, 2022

Federal News Network: IRS has opportunity to improve customer experience by embracing digital services

IT Transformation April 29, 2022

Federal News Network: IRS has opportunity to improve customer experience by embracing digital services

IT Transformation April 29, 2022

VA taps Assistant Director (Acting) VBA, Strategic Program Management Office

User Experience April 26, 2022

VA taps Assistant Director (Acting) VBA, Strategic Program Management Office

User Experience April 26, 2022

FedScoop: White House Adviser: CX initiative ‘not just going to be some fancy new...

User Experience April 22, 2022

FedScoop: White House Adviser: CX initiative ‘not just going to be some fancy new...

User Experience April 22, 2022

Commentary: To truly improve CX, the Government should define its own metrics

User Experience April 22, 2022

Commentary: To truly improve CX, the Government should define its own metrics

User Experience April 22, 2022

MeriTalk: OMB Frames Planned CX Improvements Around Five ‘Major Life Events’

User Experience April 21, 2022

Human Centered Design

VA RFI: Veterans Experience Office Human Centered Design and Customer Experience

User Experience May 20, 2022

VA’s use of Human-Centered Design’s Role in Data Interoperability

User Experience May 17, 2022

Oddball recruits industry leader Heather Caudle to be Director of Business Development

User Experience May 3, 2022

VAntage Point Video: Chats with the Chief: Brynn Cole

User Experience April 21, 2022

GSA IT Executive on best practices for DevSecOps implementation

Information Security April 12, 2022

GSA IT Executive on best practices for DevSecOps implementation

Information Security April 12, 2022

What Agencies Can Learn From These GSA-Led Human-Centered Design Projects at HHS and other...

User Experience April 8, 2022

GovCIO Newscast: Listen: Human-Centered Design is the Bloodline of VA’s Digital Services

User Experience April 6, 2022

DOE taps Applied Artificial Intelligence Engineering Strategist

User Experience April 5, 2022

VA RFI: VBA Solutions Delivery Center of Excellence

User Experience March 23, 2022

Nextgov: NIST Advocates Human-Centric Focus of AI Tech

User Experience March 21, 2022

Nextgov: NIST Advocates Human-Centric Focus of AI Tech

User Experience March 21, 2022

GovCIO Newscast: Live from HIMSS: VHA’s Innovation Ecosystem Hinges on Human-Centered Design to Build...

User Experience March 17, 2022

VA’s Deputy Chief Veterans Experience Officer Points to Human-Centered Design and Personnel as Keys...

User Experience March 14, 2022

User Experience

Putting People First: Human Centered Design

VA Customer Experience, DevOps & Agile Releases (CEDAR) IDIQ Industry Event Updates

December 2, 2019

DOJ FBI RFI: Enterprise Operations Center (EOC) Customer Experience Solution

January 31, 2020

Ad Hoc scores $87M CMS Website Development Support 2.0 contract win

January 2, 2020

Update: VA Draft RFP: Customer Experience, DevOps, and Agile Releases (CEDAR) Multiple Award IDIQ

March 2, 2020

User Experience

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