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Press Release: Accenture Federal Services Wins $328 Million Contract to Help VA Modernize and...

“Accenture Federal Services (AFS), a subsidiary of Accenture (NYSE: ACN), has been awarded a contract to support operations, security, and modernization of the technology applications of the U.S. Department of Veterans Affairs (VA) Loan Guaranty Service (LGY) and to transform the VA home loan program for veterans by building more tailored solutions to enable better […] The post Press Release: Accenture Federal Services Wins $328 Million Contract to Help VA Modernize and Improve the Veteran Home Loan Experience appeared first on FedHealthIT.

IST Research wins $66M Phase III SBIR contract from GSA for Pulse Platform

“IST Research, a technology and tradecraft-driven company that addresses real-world challenges within the information environment, today announced it has been awarded a five-year, $66 million contract from the GSA (General Services Administration). Various Government customers will use the company’s innovative Pulse Platform to conduct large-scale citizen engagement around the world, with the goal of giving a voice to some of […] The post IST Research wins $66M Phase III SBIR contract from GSA for Pulse Platform appeared first on G2Xchange FedCiv.

VA: Eight VA facilities recognized for patient experience achievements

“Several VA health care facilities recently received VA Patient Experience Awards for patient experience improvements.” “Facilities received the awards during a virtual VA Patient Experience Symposium. More than 450 VA leaders attended VA’s first Patient Experience Symposium in person in 2019 to share best customer experience practices from across the nation. Many of the practices […] The post VA: Eight VA facilities recognized for patient experience achievements appeared first on FedHealthIT.

Press Release: DHS USCIS Launches Updated Website

“Today, we launched an updated uscis.gov website, which we designed with input from applicants, petitioners and the public. In addition to a new look and feel, we have improved the website to help visitors better navigate our existing online tools and resources, as well as to file and manage applications and petitions online.” “We are also making information about our […] The post Press Release: DHS USCIS Launches Updated Website appeared first on G2Xchange FedCiv.

MHS: MHS GENESIS: From IOC to Wave TRAVIS, Capt. Tepera’s journey

“Navy Capt. (Dr.) Christopher Tepera says he’s a big cheerleader for MHS GENESIS, the Department of Defense’s new electronic health record. He served as a urologist and director of surgical services at Naval Hospital Bremerton, Washington, when the new electronic health record was launched at initial operational capability (IOC) sites in the Pacific Northwest.” “‘I […] The post MHS: MHS GENESIS: From IOC to Wave TRAVIS, Capt. Tepera’s journey appeared first on FedHealthIT.

VA OIT taps transformation leader to drive Veterans’ Experience Services Portfolio

This accomplished IT leader with over two decades of experience in progressive leadership roles in project management, configuration management and software engineering, to include recent experience as head of an organization leading VA OIT through multiple transformation activities, takes on a new challenge leading this application development organization responsible for Veteran-facing products, such as va.gov, mobile applications, enrollment services and customer profile management.The post VA OIT taps transformation leader to drive Veterans’ Experience Services Portfolio appeared first on G2Xchange Health.

VA OIT taps transformation leader to drive Veterans’ Experience Services Portfolio

This accomplished IT leader with over two decades of experience in progressive leadership roles in project management, configuration management and software engineering, to include recent experience as head of an organization leading VA OIT through multiple transformation activities, takes on a new challenge leading this application development organization responsible for Veteran-facing products, such as va.gov, mobile applications, enrollment services and customer profile management.The post VA OIT taps transformation leader to drive Veterans’ Experience Services Portfolio appeared first on G2Xchange Health. The post VA OIT taps transformation leader to drive Veterans’ Experience Services Portfolio appeared first on FedHealthIT.

VA: OIT’s Sophisticated Monitoring Solutions Improve Veteran and VA Clinician Telehealth Experience

“The Department of Veterans Affairs (VA) enhanced several IT systems to stay ahead of the unprecedented surge in the demand for video appointments as record numbers of Veterans and their families opted for virtual medical appointments during the COVID-19 pandemic. VA’s Office of Information and Technology (OIT) quintupled the capacity of VA’s primary telehealth system, […] The post VA: OIT’s Sophisticated Monitoring Solutions Improve Veteran and VA Clinician Telehealth Experience appeared first on FedHealthIT.

Press Release: Medallia and Ipsos Give Healthcare Providers HCAHPS Solution and Complete Understanding of...

“Medallia, Inc. (NYSE: MDLA), the global leader in experience management, today announced Medallia Total Healthcare Experience, powered by Ipsos, a new solution for healthcare systems combining Medallia Experience Cloud with Ipsos’ ability to administer most Consumer Assessment of Healthcare Providers and Systems – a set of surveys that ask patients to report on their health […] The post Press Release: Medallia and Ipsos Give Healthcare Providers HCAHPS Solution and Complete Understanding of Patient Experience appeared first on FedHealthIT.

FedScoop: USPS’s Informed Delivery transforming mail experience for Americans

“Thanks to the U.S. Postal Service’s adoption of modern technologies like cloud, predictive analytics and artificial intelligence, Americans can now get a digital preview of their household’s incoming mail before it’s delivered.” “The program is leading to a growing level of digital engagement with U.S. consumers and mailers and helping to generate new revenue streams for USPS. Called Informed Delivery, […] The post FedScoop: USPS’s Informed Delivery transforming mail experience for Americans appeared first on G2Xchange FedCiv.

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