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CMS awards $34M Website Quality Control task

Beating out one other bidder, this prominent mid-tier consulting and technology services firm, focused on health and civilian agencies, has been awarded a new 5-year task with the Centers for Medicare and Medicaid Services to provide website quality control. The post CMS awards $34M Website Quality Control task appeared first on G2Xchange Health, a service of MileMarker10.

Building Out Digital Services Requires Balance and Customer Trust, FDA lead says

“Sean Wybenga, informatics specialist for the Food and Drug Administration, said convincing his users that making changes to how they do their work is always difficult, ‘especially when you’re dealing with a doctor or medical professional who’s been doing it for 30 years.’ Wybenga said the way to overcome such resistance, unsurprisingly, is to listen […] The post Building Out Digital Services Requires Balance and Customer Trust, FDA lead says appeared first on FedHealthIT, a service of MileMarker10.

NIH CIT lead says Modernization Requires a Balance of Everyday Operations With Innovation

“At the National Institutes of Health’s Center for IT, COVID-19 showcased this necessity to triage IT resources and personnel to continue work amid new pandemic-induced challenges. This led to a ‘strategic pause’ for the office’s 2020 strategic modernization plans to support ongoing operations amid the pandemic, noted its Deputy Director Stacie Alboum…” “Alboum said that […] The post NIH CIT lead says Modernization Requires a Balance of Everyday Operations With Innovation appeared first on FedHealthIT, a service of MileMarker10.

FedTech Magazine: How the GSA Plans to Enhance Digital Citizen Services

“Although it was just $150 million tucked inside the $1.9 trillion American Rescue Plan Act Congress passed in March, the Federal Citizen Services Fund (FCSF) was designed to enhance citizen-facing digital services. Last month, the General Services Administration announced 14 projects that the FCSF would fund across a range of government functions. The GSA’s Technology Transformation Services (TTS) arm will […] The post FedTech Magazine: How the GSA Plans to Enhance Digital Citizen Services appeared first on G2Xchange FedCiv.

GovernmentCIO: Modernization Requires a Balance of Everyday Operations With Innovation

“Balancing modernization and everyday operations is a challenge agencies consistently face. In the face of that, many departments across the federal government are focusing on shifting organizational and workforce needs, testing and agility to strike a balance…” “Ginnie Mae has more specifically supported innovation testing with its Innovation Lab. The agency’s Emerging Technologies and Innovation Director Omar Bouaichi explained that […] The post GovernmentCIO: Modernization Requires a Balance of Everyday Operations With Innovation appeared first on G2Xchange FedCiv.

DHS IT Exec on building out digital services requires balance and customer trust

“The hardest challenge in implementing digital services in federal agencies will always be cultural, convincing users that changing their methods and routines will result in a positive change…” “A related problem is finding ways to either incorporate or end ad hoc in-house solutions that different organizations within an agency or department may have created to address a problem, since the […] The post DHS IT Exec on building out digital services requires balance and customer trust appeared first on G2Xchange FedCiv.

MHS: DHA Usability Lab Refines Beneficiaries Digital Experience

“The Web and Mobile Technology (WMT) Program Management Office’s Defense Health Agency Usability Lab recently concluded a thorough user experience review of the DHA Mobility Site. This site provides a listing of available DHA-developed mobile applications as well as ways to access the apps themselves.” “The DHA Usability Lab is a comprehensive program that evaluates […] The post MHS: DHA Usability Lab Refines Beneficiaries Digital Experience appeared first on FedHealthIT, a service of MileMarker10.

Ambitious Agency Modernization Efforts Demand Leadership Involvement, Says NIH NCI CIO

“Implementing new hardware and software systems for a digital transformation within any given government agency is a painstaking, arduous undertaking, and requires a significant investment from agency leadership.” “Speaking on a panel featuring several government technologists, Jeff Shilling, Chief Information Officer at the National Cancer Institute, discussed a host of holistic issues in digital modernization […] The post Ambitious Agency Modernization Efforts Demand Leadership Involvement, Says NIH NCI CIO appeared first on FedHealthIT, a service of MileMarker10.

JD Supra: CMS Innovation Center’s Strategic Plan to Drive Health System Change in the...

“The Big Picture Last month, the Center for Medicare and Medicaid Innovation (the Innovation Center, or CMMI) released its long-anticipated white paper, ‘Innovation Strategy Center Refresh,’ outlining the Innovation Center’s strategic outlook and objectives for the next decade. These strategies are meant to drive CMMI toward its central vision: ‘A health system that achieves equitable […] The post JD Supra: CMS Innovation Center’s Strategic Plan to Drive Health System Change in the Next Decade appeared first on FedHealthIT, a service of MileMarker10.

Verizon Public Sector awarded $35M DOE contract for Communications Modernization

“The Energy Department selected Verizon Public Sector to boost its communications and information technology services across all of its existing hubs—and support any new ones formed in the future. In an announcement published Wednesday, the telecommunications giant confirmed DOE awarded it two task orders worth a collective $34.6 million via the federal government’s Enterprise Infrastructure Solutions, or EIS contracting vehicle…” […] The post Verizon Public Sector awarded $35M DOE contract for Communications Modernization appeared first on G2Xchange FedCiv.

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