Home User Experience GovCIO: This Virtual Assistant Uses AI to Improve Case Management at VA

GovCIO: This Virtual Assistant Uses AI to Improve Case Management at VA

“The federal program that helps veterans with service-related disabilities explore employment and education options is using more digital tools to improve how it communicates with veterans and delivers customer service.” “The head of the program, called the Veteran Readiness and Employment (VR&E) division under the Veterans Benefits Administration at the Department of Veterans Affairs, outlined […]

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