Home User Experience GSA Blog: Listening, Learning, Acting: Customer Needs Are Front and Center in...

GSA Blog: Listening, Learning, Acting: Customer Needs Are Front and Center in FY21

“In FY21, ITC [Information Technology Category] provided a model for how government employees can thrive in remote work environments. We conducted a great deal of government business despite supply chain and other pandemic-related challenges, recording over $32 Billion of business volume. We improved CX in buying and selling technology and saved our customers time and money, modernized their networks, and […]

The post GSA Blog: Listening, Learning, Acting: Customer Needs Are Front and Center in FY21 appeared first on G2Xchange FedCiv.

Leave a Reply