Home User Experience FedScoop: USDS, GSA to help agencies implement customer experience EO

FedScoop: USDS, GSA to help agencies implement customer experience EO

“Federal agencies will be able to draw on support from the U.S. Digital Service and the General Services Administration as they work to implement the Biden administration’s customer experience executive order. Speaking on a briefing call Monday, Jason Miller, deputy director for management at the Office of Management and Budget, told journalists that existing centralized resources, including those from the […]

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