Home User Experience White House elevates CX with executive order to impact VA.gov

White House elevates CX with executive order to impact VA.gov

“President Biden signed an executive order today aimed at improving the federal government’s service delivery to Americans. The White House said that the order will create a ‘sustained, cross-government service delivery process’ aligned with specific life moments like retirement where Americans interact with government services…” “The executive order will include both specific action items – […]

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