Home IT Transformation GovernmentCIO: Listen: IRS CIO Reflects on Tech Evolution, Modernization Journey

GovernmentCIO: Listen: IRS CIO Reflects on Tech Evolution, Modernization Journey

“With a massive IT transformation effort, the longest tax filing season in history and a series of pandemic relief payments, IRS CIO Nancy Sieger talks how the current tech climate is leading to the agency bringing improvements to the taxpayer experience. Sieger’s role at the agency has evolved immensely, but she has an intricate understanding of the customer service experience […]

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