Home User Experience VA taps Patient Experience Lead for Deputy Executive Health System Director (SES)

VA taps Patient Experience Lead for Deputy Executive Health System Director (SES)

Mike Renfrow, an industry leader with a background in patient experience and modernization at the Department of Veterans Affairs (VA), has taken on a new challenge as Deputy Executive Health System Director (SES) at VA Tennessee Valley Healthcare System in Nashville/Murfreesboro. Prior roles include: Deputy Director for Patient Experience – Department of Veterans Affairs (VA) […]

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