Home User Experience Nextgov: Federal CIO: Diversity, Accessibility Are Key to Improving Customer Experience

Nextgov: Federal CIO: Diversity, Accessibility Are Key to Improving Customer Experience

“On the heels of new guidance on encouraging diversity, equity and inclusion and an update to administration policies on improving customer services, the government’s lead technology official stressed the need to combine these goals into one, holistic push. ‘As the nation’s largest employer, we in the federal government must be a model for diversity, equity, inclusion and accessibility, where all […]

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