Home User Experience Deloitte adds recent USPTO CX lead as Customer Strategy & Applied Design...

Deloitte adds recent USPTO CX lead as Customer Strategy & Applied Design Manager

Looking to leverage this experienced public administrator’s perspective gained building the customer experience function within the $3B+ Patents unit within the US Patent and Trademark Office and prior experience within FEMA institutionalizing customer-focus and coordinating support across the full Federal Insurance and Mitigation Administration stakeholder ecosystem, Deloitte adds a new Customer Strategy & Applied Design Manager.

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