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RPA use more than doubled in 2020 at agencies including VA, but where do bots go from here?

“More than three years after NASA became the first agency to deploy robotic process automation, the rest of the government has come a long way standardizing the rollout of additional bots, giving federal employees more time to focus on higher-value work…” “Some agencies have taken a big step and fielded unattended bots that work around […]

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