Home Data and Automation GovernmentCIO: GSA’s RPA Success Story Provides a Template for Widespread Agency Adoption

GovernmentCIO: GSA’s RPA Success Story Provides a Template for Widespread Agency Adoption

“Since the General Services Administration’s initial investment in robotic process automation, the agency added 75 automations, which are averaging above the expected 2,000 hours of added work capacity. They’re averaging more like 3,400 additional hours of work capacity, said Program Manager James Gregory…” “To Gregory, there’s ‘no limit’ of use cases for RPA, and there are no ‘bad projects.’ GSA […]

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