Home Data and Automation ITSM Organizes Data and Services for Agencies including VA and NIH’s NCI

ITSM Organizes Data and Services for Agencies including VA and NIH’s NCI

“… Just like a menu at a restaurant, information technology service management, or ITSM, creates a menu of the tools, capabilities and data that a federal agency’s IT department can put to use, says Jeff Shilling, National Cancer Institute CIO…” “The NCI implemented ITSM with ServiceNow to generate data out of every IT activity, from […]

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