Home Data and Automation GCN: AI-based ‘listening’ helps VA monitor vets’ mental health

GCN: AI-based ‘listening’ helps VA monitor vets’ mental health

“To better monitor veterans’ mental health, especially during the pandemic, the Department of Veterans Affairs is relying on data and artificial intelligence-based analytics.” “VA is working with Medallia, a customer experience management company, on its Veterans Signals (VSignals) program. Launched at the end of last year, VSignals collects feedback from veterans, eligible dependents, caregivers and […]

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