Home User Experience ‘As-a-Service’ Models Key to Improving Customer Experience at VA, DHA

‘As-a-Service’ Models Key to Improving Customer Experience at VA, DHA

“Federal IT leaders are modernizing their IT infrastructure with multi-cloud environments, ‘as-a-service’ approaches and other ways of iteratively updating systems to deliver more seamless and improved delivery for the customer experience.” “For the Department of Veterans Affairs, IT service delivery is core to both external and internal customers, VA Infrastructure and Operations Executive Director Reginald […]

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