Home IT Transformation FedScoop: New IRS office brainstorming pilots to modernize IT, go paperless

FedScoop: New IRS office brainstorming pilots to modernize IT, go paperless

“The IRS’s new modernization arm will design a series of pilot projects simplifying business processes and taking the agency paperless to improve the taxpayer and employee experiences.” “While the Enterprise Digitalization and Case Management Office is still establishing its priorities, philosophically the digitalization side is about reducing paper volume at the IRS, increasing access to ‘enormous amounts’ of machine-readable data, […]

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