Home User Experience VA: OIT’s Sophisticated Monitoring Solutions Improve Veteran and VA Clinician Telehealth Experience

VA: OIT’s Sophisticated Monitoring Solutions Improve Veteran and VA Clinician Telehealth Experience

“The Department of Veterans Affairs (VA) enhanced several IT systems to stay ahead of the unprecedented surge in the demand for video appointments as record numbers of Veterans and their families opted for virtual medical appointments during the COVID-19 pandemic. VA’s Office of Information and Technology (OIT) quintupled the capacity of VA’s primary telehealth system, […]

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